🇬🇧 Based in

Manchester, UK

Truestays airbnb serviced accommodation reviews

Over

13,370

stays

partners@truestays.co.uk

Management

Guest Screening & Security

Protecting your property

We take the protection of each property seriously by implementing rigorous security measures that prevent problem guests, as well as give us the tools to monitor and take swift action when necessary.

Live CCTV monitoring

 

Our serviced accommodation management features live (wireless) CCTV monitoring, offering continuous, real-time surveillance to safeguard your property around the clock. This proactive security measure ensures that every corner of your property is under watchful eyes, deterring potential issues and providing peace of mind for both property owners and guests. 

 

By integrating advanced surveillance technology, we maintain a secure environment and uphold the highest standards of safety and protection.

Damage deposits

As part of our comprehensive serviced accommodation management, we collect damage deposits to safeguard your property against potential issues. This proactive measure ensures that any unforeseen damages or extra cleaning requirements are covered, providing financial protection and encouraging guests to treat the property with care. 

 

By handling deposits transparently and efficiently, we maintain the integrity of your property while offering a seamless and secure experience for both guests and owners.

ID's & Rental Agreements

 

We implement legally binding and comprehensive rental agreements, along with verified identification checks, to ensure clear expectations and secure transactions. Our thorough process includes detailed agreements that outline all terms and conditions, protecting both property owners and guests. 

 

By requiring valid ID and formalising agreements, we uphold legal standards and foster a trustworthy rental experience, minimising risks and enhancing peace of mind for all parties involved.

Smart devices

We use privacy-safe and compliant smart devices to monitor sound levels, motion, and the number of guests in your property. These advanced devices ensure adherence to house rules while respecting guest privacy, helping to prevent disturbances and maintain a secure environment. 

 

By integrating these smart technologies, we effectively manage and protect your property, ensuring a comfortable experience for guests while upholding your standards and regulations.

Let's talk numbers

We are proud of our performance. Here are just a few stats on how our expertise in listing management can result in better results for our short-let/Airbnb management clients.

0 /7

CCTV monitoring by our guest care team

mins

Average time to resolve loud noise detection

0 night

stays are banned to avoid any parties ocuring

0 %

of stays require guests to complete security steps

Hear from our clients

Hear from a few of our many happy clients.

Truestays serviced accommodation management service uk stoke manchester airbnb booking.com serviced apartments self catereed

M Makan

Developer

We have received great results since Truestays took over the management and achieved the performance exactly as described. We are considering to bring more properties under Truestays in coming future.
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M Donkor

Developer

One word for this company AMAZING. The team took over my property with minimal fuss. They have been professional, understanding and most of all a great help when i need them the most.

Serviced accommodation management you can rely on​

We understand that putting your short-let into the hands of a management company is a big decision. With truestays, you can rest assured knowing that you’ve made the right decision.

100% 5/5 on Trustpilot

All-inclusive short-let management

Our short-let / Serviced Accommodation management service takes care of all of the operations for you. Allowing you to sit back and relax, knowing everything is being taken care of.

Exceptional value

Our Serviced Accommodation management fees offers you exceptional value for money. Our pricing is structured so that the more properties you have with us, the less you pay.

Most popular

Full
management

from only

14%

of revenue

Listing

management

Guest

communication

Vetting

of guests

Check-in & check out

Payment

processing

Maintenance

management

Cleaning

management

& much more

We believe it is only fair that as our partnership develops, your management fee decreases. Therefore the management fee is based on the number of units you have with us. The more units you have with us, the smaller the management fee . The fee ranges from 14% to 20%.


Payouts & statements are sent monthly.

New

Virtual
management

from only

8%

of revenue

Listing

management

Guest

communication

Vetting

of guests

Check-in & check out

Payment

processing

Maintenance

management

Cleaning

management

& much more

We believe it is only fair that as our partnership develops, your management fee decreases. Therefore the management fee is based on the number of units you have with us. The more units you have with us, the smaller the management fee . The fee ranges from 8% to 14%.


Payouts & statements are sent monthly.

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