🇬🇧 Based in
Manchester, UK
Over
13,370
stays
partners@truestays.co.uk
We take the protection of each property seriously by implementing rigorous security measures that prevent problem guests, as well as give us the tools to monitor and take swift action when necessary.
Our serviced accommodation management features live (wireless) CCTV monitoring, offering continuous, real-time surveillance to safeguard your property around the clock. This proactive security measure ensures that every corner of your property is under watchful eyes, deterring potential issues and providing peace of mind for both property owners and guests.
By integrating advanced surveillance technology, we maintain a secure environment and uphold the highest standards of safety and protection.
As part of our comprehensive serviced accommodation management, we collect damage deposits to safeguard your property against potential issues. This proactive measure ensures that any unforeseen damages or extra cleaning requirements are covered, providing financial protection and encouraging guests to treat the property with care.
By handling deposits transparently and efficiently, we maintain the integrity of your property while offering a seamless and secure experience for both guests and owners.
We implement legally binding and comprehensive rental agreements, along with verified identification checks, to ensure clear expectations and secure transactions. Our thorough process includes detailed agreements that outline all terms and conditions, protecting both property owners and guests.
By requiring valid ID and formalising agreements, we uphold legal standards and foster a trustworthy rental experience, minimising risks and enhancing peace of mind for all parties involved.
We use privacy-safe and compliant smart devices to monitor sound levels, motion, and the number of guests in your property. These advanced devices ensure adherence to house rules while respecting guest privacy, helping to prevent disturbances and maintain a secure environment.
By integrating these smart technologies, we effectively manage and protect your property, ensuring a comfortable experience for guests while upholding your standards and regulations.
We are proud of our performance. Here are just a few stats on how our expertise in listing management can result in better results for our short-let/Airbnb management clients.
CCTV monitoring by our guest care team
Average time to resolve loud noise detection
stays are banned to avoid any parties ocuring
of stays require guests to complete security steps
Hear from a few of our many happy clients.

Developer

Developer
100% 5/5 on Trustpilot
Our short-let / Serviced Accommodation management service takes care of all of the operations for you. Allowing you to sit back and relax, knowing everything is being taken care of.
Our Serviced Accommodation management fees offers you exceptional value for money. Our pricing is structured so that the more properties you have with us, the less you pay.
Most popular
Full
management
from only
14%
of revenue
Listing
management
Guest
communication
Vetting
of guests
Check-in & check out
Payment
processing
Maintenance
management
Cleaning
management
& much more
We believe it is only fair that as our partnership develops, your management fee decreases. Therefore the management fee is based on the number of units you have with us. The more units you have with us, the smaller the management fee . The fee ranges from 14% to 20%.
Payouts & statements are sent monthly.
New
Virtual
management
from only
8%
of revenue
Listing
management
Guest
communication
Vetting
of guests
Check-in & check out
Payment
processing
Maintenance
management
Cleaning
management
& much more
We believe it is only fair that as our partnership develops, your management fee decreases. Therefore the management fee is based on the number of units you have with us. The more units you have with us, the smaller the management fee . The fee ranges from 8% to 14%.
Payouts & statements are sent monthly.