🇬🇧 Based in
Manchester, UK
Over
13,370
stays
hello@truestays.co.uk
🇬🇧 Based in
Manchester, UK
Over
13,370
stays
hello@truestays.co.uk
Our team’s welcoming attitude and attentiveness create a warm, personalised experience that guests appreciate, leading to glowing reviews and repeat bookings.
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Whether addressing immediate guest needs or managing inquiries from property owners, our dedicated team is always available to provide swift resolutions.Â
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This round-the-clock service enhances the guest experience and ensures seamless property management, giving you peace of mind with our comprehensive, responsive support available anytime, day or night.
Our serviced accommodation management includes remote check-in and check-out options using key safes or smart locks, offering guests a hassle-free arrival and departure experience.Â
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With optional secure, keyless entry systems, guests can access the property at their convenience without the need for physical key exchanges.Â
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This flexible approach not only streamlines the process but also enhances security and reduces the risk of lost keys, ensuring a smooth and efficient experience for both guests and property owners.
Our serviced accommodation management includes comprehensive review management across all platforms, helping to enhance your property’s online reputation. We actively monitor and respond to guest feedback on various review sites, addressing any concerns promptly and encouraging positive reviews.Â
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By engaging with guests and showcasing our commitment to exceptional service, we foster a strong reputation that attracts new guests and builds trust.
We create online guest guidebooks as part of our serviced accommodation management to provide guests with all the information they need for a seamless stay.Â
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These digital guides offer comprehensive details on the property, local attractions, and essential amenities, making it easy for guests to access everything from check-in instructions to emergency contacts.
We are proud of our performance. Here are just a few stats on how our expertise in listing management can result in better results for our short-let/Airbnb management clients.
Overall guest score across all platforms
Average Airbnb guest score for communication
Response rate across all booking platforms
Cancellation rate
Hear from a few of our many happy clients.
Developer
Developer
100% 5/5 on Trustpilot
Our short-let / Serviced Accommodation management service takes care of all of the operations for you. Allowing you to sit back and relax, knowing everything is being taken care of.
Our Serviced Accommodation management fees offers you exceptional value for money. Our pricing is structured so that the more properties you have with us, the less you pay.
Most popular
Full
management
from only
14%
of revenue
Listing
management
Guest
communication
Vetting
of guests
Check-in & check out
Payment
processing
Maintenance
management
Cleaning
management
& much more
We believe it is only fair that as our partnership develops, your management fee decreases. Therefore the management fee is based on the number of units you have with us. The more units you have with us, the smaller the management fee . The fee ranges from 14% to 20%.
Payouts & statements are sent monthly.
New
Virtual
management
from only
8%
of revenue
Listing
management
Guest
communication
Vetting
of guests
Check-in & check out
Payment
processing
Maintenance
management
Cleaning
management
& much more
We believe it is only fair that as our partnership develops, your management fee decreases. Therefore the management fee is based on the number of units you have with us. The more units you have with us, the smaller the management fee . The fee ranges from 8% to 14%.
Payouts & statements are sent monthly.
