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Truestays Partners with Houst

In this resource

Published: 15th January 2026

Managament

Short-let & Airbnb Management

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We’re excited to announce a major new partnership that marks a significant step forward for Truestays and the way we manage short-let properties across the UK.

 

Truestays is now partnering with Houst, one of Europe’s largest and most established Airbnb management companies. This partnership applies across our Liverpool, Manchester and Stoke-on-Trent locations, bringing together national-scale systems with trusted local operations.

A smarter model for modern hosts

Most property owners are forced to choose between scale or service.

National management companies tend to offer powerful systems, large guest care teams, sophisticated pricing strategies and deep performance data. What they often struggle with is local presence, hands-on property care and truly personal relationships with owners.

Local management companies excel at on-the-ground operations, quality control, inspections, maintenance and local market knowledge. Where they can be more limited is in scale, specialist teams, advanced technology and the ability to optimise performance across hundreds of data points.

 

This partnership brings the best of both together.

What Houst brings to the table

Houst provides industry-leading infrastructure designed specifically to maximise revenue and guest satisfaction at scale. This includes:

  • Advanced pricing and revenue management driven by data

  • Dedicated guest care teams operating seven days a week

  • Optimised distribution across multiple booking platforms

  • Purpose-built technology for performance tracking and reporting

  • Structured maintenance workflows with clearer approvals and visibility

These systems are designed to improve booking performance, guest experience and operational efficiency in ways that are difficult for smaller operators to achieve alone.

What Truestays continues to do best locally

Truestays remains fully focused on what we’ve always been known for: high standards, local expertise and hands-on care.

Across Liverpool, Manchester and Stoke-on-Trent, we continue to manage all on-the-ground operations, including:

  • Professional cleaning and linen management

  • Regular inspections and quality control

  • Local maintenance coordination

  • Property presentation and setup

  • Direct owner communication and support

Your property is still managed by a local team who understands the area, the market and the property itself.

Why this makes Truestays different

This hybrid model is rare in the UK market.

Instead of choosing between a large corporate operator or a small local company, property owners get both. National-level systems, data and guest care combined with local accountability, personal service and consistent standards.

The result is:

  • Stronger performance through better use of data

  • A smoother, more professional guest journey

  • Faster and more transparent handling of issues

  • Greater operational consistency across locations

  • Clearer insight into how your property is performing

It also allows Truestays to focus even more closely on local delivery, while specialist teams optimise performance behind the scenes.

More routes to high-quality bookings

Alongside this partnership, we continue to generate corporate bookings and longer stays across Liverpool, Manchester and Stoke-on-Trent. This partnership strengthens those efforts rather than replacing them, giving properties access to multiple high-quality booking channels.

Built for long-term performance

We wouldn’t be taking this step if we didn’t believe it created a better outcome for owners and guests alike.

This partnership is about raising standards, improving results and building a management model that is scalable, transparent and future-proof. It allows us to offer something genuinely different from other management options in these markets.

If you’re exploring Airbnb or serviced accommodation management in Liverpool, Manchester or Stoke-on-Trent and want national-level systems without losing local care and accountability, this is exactly what we’ve built.

If you’d like to learn more or discuss whether this model is right for your property, our team would be happy to help.

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