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SERVICES FOR

Serviced Accommodation Management in Manchester

We are a professional serviced accommodation management company providing a hands-free, all inclusive service for hosts, landlords and developers in Manchester looking to maximise the potential from their properties.

Make your short-let in Manchester hands-free

From listings to linen… we take care of everything, so you can get on with the important things in your life, safe in the knowledge that your serviced accommodation in Manchester is in great hands.
  • Listing management
  • Booking management
  • Guest management
  • Property management

Professional images

We can't understate how important pictures are in the short-let world. This is why we invest in high-quality professional images for each listing.

Listing optimisation

We will launch and continually work on listings. We regularly upgrade our listings to stand out from the competition and work with the platform algorithms.

Booking platforms

Maximise exposure with eye-catching listings on Airbnb, Booking.com and all other major booking platforms, as well as our own direct booking site.

Price optimisation

We will maximise your revenue through our dynamic pricing system that automatically adjusts based on forecasted demand, including event days.

Synced calendars

All of our platforms are synced with our central booking system, ensuring no double bookings and maximum occupancy.

Direct bookings

We are direct booking experts. By encouraging direct bookings, we are able to save you £1000's in expensive platform fees & commission.

Communication

Our friendly 24/7 guest care team will handle all communication with guests, before, during and after stays.

Guest screening

We carefully screen our guests to ensure that only trustworthy and reliable guests will be staying in your home.

Check-in & out

We organise convenient check-in & out for each guest to ensure a smooth experience from arrival to departure.

Maintenance

Your property will be kept in outstanding condition year-round. We act fast to prevent and resolve maintenance issues to minimise disruption and costs.

Housekeeping

Your serviced accommodation unit will be cleaned by a professional company, with fresh linen & towels provided for all of your guests.

Safeguarding

From in-house monitoring technology, to 24/7 security teams, our safeguarding measures ensure your property is protected day and night.

  • Listing management
  • Guest management
  • Booking management
  • Property management

Professional images

We can't understate how important pictures are in the short-let world. This is why we invest in high-quality professional images for each listing.

Listing optimisation

We will launch and continually work on listings. We regularly upgrade our listings to stand out from the competition and work with the platform algorithms.

Booking platforms

Maximise exposure with eye-catching listings on Airbnb, Booking.com and all other major booking platforms, as well as our own direct booking site.

Communication

Our friendly 24/7 guest care team will handle all communication with guests, before, during and after stays.

Guest screening

We carefully screen our guests to ensure that only trustworthy and reliable guests will be staying in your home.

Check-in & out

We organise convenient check-in & out for each guest to ensure a smooth experience from arrival to departure.

Price optimisation

We will maximise your revenue through our dynamic pricing system that automatically adjusts based on forecasted demand, including event days.

Synced calendars

All of our platforms are synced with our central booking system, ensuring no double bookings and maximum occupancy.

Direct bookings

We are direct booking experts. By encouraging direct bookings, we are able to save you £1000's in expensive platform fees & commission.

Maintenance

Your property will be kept in outstanding condition year-round. We act fast to prevent and resolve maintenance issues to minimise disruption and costs.

Housekeeping

Your serviced accommodation unit will be cleaned by a professional company, with fresh linen & towels provided for all of your guests.

Safeguarding

From in-house monitoring technology, to 24/7 security teams, our safeguarding measures ensure your property is protected day and night.

Listings that stand out

We create bold listings on Airbnb and all other major booking platforms that stand out for all the right reasons. We continual optimise listings to ensure we keep your units on the top of searches in Manchester.
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Maximum protection

In addition to our stringent guest vetting process, we also equip each property with smart devices as a final barrier to protecting against unwanted activity.

Is Manchester good for serviced accommodation?

Diverse, energetic, youthful and bursting with character; Manchester is one of the UK’s most exiting cities, where everybody and anybody is welcomed. The area attracts around 120 million visitors each year and has become a hotspot for serviced accommodation and short term rentals.

Through smart marketing, reliable systems and our amazing guest care team, truestays® can help you and your properties in Manchester to stand out from the crowd and achieve their full potential.
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Intelligent calendars to maximise occupancy

Through live integrations, smart pricing systems and various other strategies, we are able to get the most out of each month and maximise your occupancy.

Trusted by 1000's of guests

By appointing truestays, you can be sure that the guests staying in your Airbnb will be getting a great overall experience. From our advanced online guest guides, to our friendly customer care team, the guest journey has been meticulously planned.

1 month free management

Your first month of is on the house if you apply for our serviced accommodation management service this July. Yes that’s right 0% management fee for your first month. What are you witing for?
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Why truestays?

We understand that putting your Airbnb(s) into the hands of an Airbnb management company is a big decision. With truestays, you can rest assured knowing that you’ve made the right decision.

More direct bookings

Truestays® is a market leader when it comes to direct bookings. This means less OTA fees and more money in your pocket.

Better quality guests

By positioning ourselves as a corporate and relocation stay specialist, we are able to attract a more respectful and higher quality of guest.

More long-term stays

Our average length of stay of over 10 nights means lower footfall, fewer changeovers, reduced maintenance, higher occupancy and therefore an increase in your profit.

Greater level of protection

We have a stringent safeguarding procedure for every reservation at every property.

Environmentally conscious

From our tree-planting mission, carbon offsetting and the cutting out of single-use plastics from our homes, through to our all-electric/hybrid vehicle policy and ever more energy efficient homes.

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Onboarding

We will provide you with all of the tools to prepare your property, or using our onboarding+ service, you can utilise our team to make this stage hassle-free.

Launch

Once the property is ready, we will get pictures, create the listings and launch across all major OTAs.

What is the process?

Too many things in life are overly complicated, our serviced accommodation management service is not one of them! 

All of the complicated stuff gets done on our end to provide you with a simple 3 step process for you.

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Who is our short-let management service for?

Our short-let / serviced accommodation management service is ideal for landlords, property developers and second home owners that are looking to maximise the return and profits from their properties through short-term rentals, however they don’t necessarily have the time, resources, desire or knowhow to self-manage.



This management service is also ideal for existing serviced accommodation providers / Airbnb hosts that are looking to improve performance and make their current listings hands-free.


By installing truestays® as your short-let management company, you are putting your short term rental in safe, professional and reliable hands.

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Your questions, answered.

For our Serviced Accommodation Management service, we charge 17% +VAT of total revenue to look after absolutely everything. This is an incredibly competitive rate considering the increase in revenue and overall profits you can expect from using our services. 

It is hard to answer this without knowing the host. It all depends on previous experience, the amount of time you have, the amount of patience you have and so much more. A large number of new hosts underestimate how much work is actually involved. You, or someone you trust, needs to be available at all hours of the day.

When looking into becoming a self-managing accommodation host, it is important that you make a list and consider everything involved, from who is going to clean the place and do the laundry, through to emergency call outs at midnight and the maintenance team around you.

Our Serviced Accommodation management service can remove all of this stress and hassle for you. Let us take care of all of this and you simply receive your payout at the end of the month.

Yes, of course! It is your place to do as you wish. Simply let us know your dates and we will block the calendar for you. We do however recommend getting your dates blocked early, as once we have a booking, we won’t be able to cancel it.

Obviously the more you stay there yourself, the lower your profits will be. Therefore we recommend using your property for personal stays during the off-season.

Yes, you can!

As part of our onboarding service we will completely launch your property on all platforms for you. From staging and professional marketing pictures, through to pricing strategy and listing descriptions.

If you already have a listing, that’s also fine. You can simply transfer this over to us to take over – it only takes a couple of minutes and our team can talk you through it.

In terms of running the serviced accommodation, we’ll look after everything. The only aspects you will need to handle will be the utility bills (gas, electric, water, wifi). We’ll handle the rest.

In a brief summary, we enable UK property owners to benefit from the increased income that the short-term rental industry can provide, without all of the usual workload and stress. We manage the whole operation of marketing, running and maintaining your Airbnb for you.

We would be sad to see you go, but yes you are welcome to cancel your agreement with us. We ask that you provide as much notice as possible. We can then hand your listings over to you. Please note you will need to honour any existing bookings or be willing to cover the cancellation charges that you may incur from the OTAs

We list all of our short-term rentals on all of the major booking sites. These are known as Online Travel Agents (or OTAs) in the industry and include but are not limited to Airbnb, Booking.com, Tripadvisor & Vrbo.

In addition to these, we also partner with corporate booking partners, such as Silverdoor and Situ to offer our properties to longer-term corporate and relocation guests as well.

Furthermore, all of the short term rental properties that we manage are available on our direct booking engine, which consistently generates over 50% of our bookings, saving you £1000’s in OTA commission and fees.
Many of the established airbnb / short-let management companies in Manchester are fixed in their own ways and when faced by challenges, such as the pandemic, they sadly were not agile enough and their property partners, landlords and hosts all suffered as a result.

As Airbnb shut their doors and hosts switched to long-term tenants during the lockdowns, we swiftly switched towards directly targeting business guests and improving our direct booking capabilities. Through smart advertisement, listing adjustments and targeted marketing, not only did our property partners and landlords survive, but thrived and many of the practices adopted during the lockdowns remain in place to make our service more efficient and profitable to you.
Truestays®… obviously 😉

Ok, now we might be a little biased, but we honestly feel that we are building something special here at truestays®, thanks to our commitment to the theory of marginal gains and our commitment to never stand still. There is a great energy around truestays® and we know this is just the start.

But how does that make us the best airbnb / short-let management company in the UK?

A large part of this is down to our core values and our drive to embrace change. For example, here at truestays®, we thrive under a challenge. When an airbnb / short-let listing isn’t performing as well as expected, we deep dive into the reasons why. We will make changes to the listing, marketing, positioning or the actual property itself until that property is thriving once more. We then carefully review the impact of each change and roll the changes out to the rest of the serviced accommodation management portfolio – helping all of our property partners to benefit.

By continually embracing change we are able to continually improve the service that we are able to offer both our property partners and our guest. You only need to look at our listings on Airbnb vs the competitors to see what we’re talking about.
This very much depends on the style and size of your property and the exact location.

Generally our property partners earn are able to earn x3 to x5 more revenue through Airbnb / short-lets compared with standard tenancies. However it is important to bear in mind that Airbnb hosts incur much higher costs than standard AST landlords.

If you are curious how much your property or portfolio could earn on Airbnb / as a short-let, we would be more than happy to give you a FREE Airbnb valuation.

Please note that all claims made are subject to final contract and availability. Facts & figures were correct at the time of publishing. Consult an independent advisor and conduct your own due diligence before proceeding with any services.

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