🇬🇧 Based in

Manchester, UK

Truestays airbnb serviced accommodation reviews

Over

13,370

stays

hello@truestays.co.uk

5 rating

+50 reviews

Aparthotel Management across the UK

Maximise your rental income without increasing your workload with our Aparthotel management.
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What is Aparthotel management?

Aparthotel management is a comprehensive solution designed to make Aparthotel ownership a hassle-free and lucrative experience.

For landlords,, and developers looking for Aparthotel management, Truestays is the ideal partner to maximise the potential of your properties without the stress.

Our service goes beyond traditional Aparthotel management by combining innovative technology, data-driven strategies, and an exceptional guest experience.

How can we help with your Aparthotel?

Our goal is to simplify and elevate your Aparthotel experience. Our hands-free Aparthotel management ensures you receive a higher return on your investment without the stress of day-to-day operations.
Exceptional Guest Care
Reliable Housekeeping
Property Maintenance
Check-in & check outs
Frequent inspections
Dynamic (AI) Pricing System
Regular Listing Optimisation
+15 Booking Platforms
Smart Sensors & Security

Why choose Truestays to manage your Aparthotel?​

We redefine your experience in serviced accommodation ownership and guest hospitality. From maximising profits to providing an excellent guest experience, Truestays is your trusted partner.

Over 50% Direct

Consistent Direct Bookings

When guests book directly through our website, you avoid paying third-party commissions (up to 25%), allowing you to maximise your profits from each stay.

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+14 Nights Avg LoS

Long-stay Specialists

As long-stay specialists, we excel in catering to guests seeking extended accommodation solutions. Forget 1 & 2 night stays, we target and secure guests looking for month-long stays.
truestays-serviced-accommodation-management-long-stays

4.8/5 Avg Review

Excellent Guest Experience

From the moment guests step into our serviced accommodations, our commitment to exceptional service shines through. We focus on creating a comfortable and welcoming environment, ensuring every detail is thoughtfully considered.

truestays-serviced-accommodation-management-guest-experience

24/7 Security

Maximum Protection

In addition to our stringent guest vetting process, we also equip each property with smart devices and 24/7 security as a final barrier to protecting against unwanted activity. 

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We cover all types of stays, to maximise your revenue.

While we accommodate all types of stay to ensuring maximum booking revenue, we specialise specifically on high-value, long-term business stays, relocation stays & insurance stays. By specialising in these types of bookings, we can maximise the returns from your Aparthotel.
Truestays serviced accommodation management service uk stoke manchester airbnb booking.com serviced apartments self catereed

M Makan

Developer

We have received great results since Truestays took over the management and achieved the performance exactly as described. We are considering to bring more properties under Truestays in coming future.
donkor

Ms Donkor

Landlady

One word for this company AMAZING. The team took over my property with minimal fuss. They have been professional, understanding and most of all a great help when i need them the most.

Aparthotel management you can rely on​

We understand that putting your Aparthotel into the hands of a management company is a big decision. With truestays, you can rest assured knowing that you’ve made the right decision.

100% 5/5 on Trustpilot

Ready to get started?

Our application process is easy and efficient. Contact us today to find out how much you could make through our Aparthotel management service

1

Consultation

Reach out to us to chat about your property and its specific needs. We’ll give you initial advice and create a customised earnings projection just for you.

2

Onboarding

From interior design and professional marketing pics, to compliance and safety checks, we can make the whole process hands-off. We aim to have the property live in 7 days of receiving the keys.

3

Launch

Our experienced guest care team will take over, launching the property across 15+ booking platforms and driving demand from existing guest relations. It usually takes up to 1 week to receive the first booking.

Exceptional value

Our Aparthotel management fees offers you exceptional value for money, especially when you take into account the OTA fees you will be saving by our consistent performance at attracting direct bookings (saving landlords £1000’s each year). Our pricing is structured so that the more properties you have with us, the less you pay.

1-5 Listings

20

%

of booking income (incl. VAT)

6-9 Listings

18.5

%

of booking income (incl. VAT)

10+ Listings

17

%

of booking income (incl. VAT)

Your questions, answered.

For our Serviced Accommodation Management service, we charge 17% +VAT of total revenue to look after absolutely everything. This is an incredibly competitive rate considering the increase in revenue and overall profits you can expect from using our services. 

It is hard to answer this without knowing the host. It all depends on previous experience, the amount of time you have, the amount of patience you have and so much more. A large number of new hosts underestimate how much work is actually involved. You, or someone you trust, needs to be available at all hours of the day.

When looking into becoming a self-managing accommodation host, it is important that you make a list and consider everything involved, from who is going to clean the place and do the laundry, through to emergency call outs at midnight and the maintenance team around you.

Our Serviced Accommodation management service can remove all of this stress and hassle for you. Let us take care of all of this and you simply receive your payout at the end of the month.

Yes, of course! It is your place to do as you wish. Simply let us know your dates and we will block the calendar for you. We do however recommend getting your dates blocked early, as once we have a booking, we won’t be able to cancel it.

Obviously the more you stay there yourself, the lower your profits will be. Therefore we recommend using your property for personal stays during the off-season.

Yes, you can!

As part of our onboarding service we will completely launch your property on all platforms for you. From staging and professional marketing pictures, through to pricing strategy and listing descriptions.

If you already have a listing, that’s also fine. You can simply transfer this over to us to take over – it only takes a couple of minutes and our team can talk you through it.

In terms of running the serviced accommodation, we’ll look after everything. The only aspects you will need to handle will be the utility bills (gas, electric, water, wifi). We’ll handle the rest.

In a brief summary, we enable UK property owners to benefit from the increased income that the short-term rental industry can provide, without all of the usual workload and stress. We manage the whole operation of marketing, running and maintaining your Airbnb for you.

We would be sad to see you go, but yes you are welcome to cancel your agreement with us. We ask that you provide as much notice as possible. We can then hand your listings over to you. Please note you will need to honour any existing bookings or be willing to cover the cancellation charges that you may incur from the OTAs

We list all of our short-term rentals on all of the major booking sites. These are known as Online Travel Agents (or OTAs) in the industry and include but are not limited to Airbnb, Booking.com, Tripadvisor & Vrbo.

In addition to these, we also partner with corporate booking partners, such as Silverdoor and Situ to offer our properties to longer-term corporate and relocation guests as well.

Furthermore, all of the short term rental properties that we manage are available on our direct booking engine, which consistently generates over 50% of our bookings, saving you £1000’s in OTA commission and fees.
Many of the established airbnb / short-let management companies in the UK are fixed in their own ways and when faced by challenges, such as the pandemic, they sadly were not agile enough and their property partners, landlords and hosts all suffered as a result.

As Airbnb shut their doors and hosts switched to long-term tenants during the lockdowns, we swiftly switched towards directly targeting business guests and improving our direct booking capabilities. Through smart advertisement, listing adjustments and targeted marketing, not only did our property partners and landlords survive, but thrived and many of the practices adopted during the lockdowns remain in place to make our service more efficient and profitable to you.
Truestays®… obviously 😉

Ok, now we might be a little biased, but we honestly feel that we are building something special here at truestays®, thanks to our commitment to the theory of marginal gains and our commitment to never stand still. There is a great energy around truestays® and we know this is just the start.

But how does that make us the best airbnb / short-let management company in the UK?

A large part of this is down to our core values and our drive to embrace change. For example, here at truestays®, we thrive under a challenge. When an airbnb / short-let listing isn’t performing as well as expected, we deep dive into the reasons why. We will make changes to the listing, marketing, positioning or the actual property itself until that property is thriving once more. We then carefully review the impact of each change and roll the changes out to the rest of the serviced accommodation management portfolio – helping all of our property partners to benefit.

By continually embracing change we are able to continually improve the service that we are able to offer both our property partners and our guest. You only need to look at our listings on Airbnb vs the competitors to see what we’re talking about.
This very much depends on the style and size of your property and the exact location.

Generally our property partners earn are able to earn x3 to x5 more revenue through Airbnb / short-lets compared with standard tenancies. However it is important to bear in mind that Airbnb hosts incur much higher costs than standard AST landlords.

If you are curious how much your property or portfolio could earn on Airbnb / as a short-let, we would be more than happy to give you a FREE Airbnb valuation.

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